Chauffeur Pricing & Booking Questions
Can I book online?
Use Book Online to calculate a Sedan or SUV trip, review your details and continue to secure payment when eligible. Pickups less than 24 hours away require owner approval before payment. A saved estimate or unpaid request is not a confirmed reservation. For Sprinter or custom transportation, use Request a Quote.
How can I ask a question?
For questions and reservation support, use the Message Us form. If you need to call, our backup phone is (425) 606-5152.
Are child and booster seats available?
Yes. Infant/Child Seat — $25 each; Booster Seat — $15 each. Select the type and quantity during booking and use Additional Notes / Special Instructions if needed.
How many passengers fit in each vehicle class?
Executive Sedan: up to 2 passengers / 3 bags. Luxury SUV: up to 6 passengers. Luggage capacity depends on passenger count. With 6 passengers, only up to 6 small carry-on bags fit; no large suitcases. View detailed SUV luggage limits. Executive Van / Sprinter: up to 14 passengers / 14 bags.
What is the difference between Curbside Express and VIP Meet & Greet?
Curbside Express is included in the base airport-transfer price. For SEA arrivals, VIP Meet & Greet — Baggage Claim is +$30 and includes an inside-terminal greeting sign, baggage-claim meeting, luggage assistance and terminal parking.
Are prices all-inclusive?
Yes. Standard airport fees, tolls, fuel surcharges and routine service fees are included in the confirmed price. Gratuity is entirely voluntary. You may choose a tip in the booking form before payment. You may also give a tip after your trip. A tip selected before payment is included in the displayed total and payment amount. $0 is welcome.
What should I count as luggage?
Count all checked bags, carry-ons and oversized pieces. The chauffeur has final authority regarding safe loading.
What happens if my flight is delayed?
Easy Driven monitors incoming flights and adjusts pickup timing. Commercial airport arrivals include 45 minutes of complimentary waiting for domestic flights and 60 minutes for international flights, starting when the aircraft reaches the gate—not touchdown. Significant delays may require chauffeur reassignment or additional waiting under the reservation terms. Any no-show determination is reviewed personally by the owner; the waiting period ending does not automatically establish a no-show.
Can I ask the chauffeur to drive faster if I am late?
No schedule takes priority over safe and lawful driving. The chauffeur will not speed or drive aggressively.